/* Онлайн-консультант: красная пульсирующая плашка и окно чата с роботом */
.chat-launch{position:fixed;right:22px;bottom:24px;z-index:86;display:flex;align-items:center;gap:10px;min-height:58px;padding:9px 22px 9px 10px;border:0;border-radius:50px;background:linear-gradient(135deg,#f0434a,#c1121f);color:#fff;font:inherit;font-size:16px;font-weight:800;cursor:pointer;box-shadow:0 10px 26px #c1121f66;animation:chat-shake 5s ease-in-out infinite}
.chat-launch::before{content:"";position:absolute;inset:0;border-radius:inherit;box-shadow:0 0 0 0 #f0434a99;animation:chat-ring 2.2s ease-out infinite;pointer-events:none}
.chat-launch:hover{filter:brightness(1.06)}
.chat-launch-avatar{width:40px;height:40px;border-radius:50%;background:#fff;object-fit:cover;flex-shrink:0}
.chat-launch span{white-space:nowrap}
@keyframes chat-ring{0%{box-shadow:0 0 0 0 #f0434a99}80%,100%{box-shadow:0 0 0 18px #f0434a00}}
@keyframes chat-shake{0%,86%,100%{transform:none}88%{transform:translateX(-4px) rotate(-1.5deg)}90%{transform:translateX(4px) rotate(1.5deg)}92%{transform:translateX(-4px) rotate(-1.5deg)}94%{transform:translateX(4px) rotate(1.5deg)}96%{transform:translateX(-2px)}}
@media(prefers-reduced-motion:reduce){.chat-launch,.chat-launch::before{animation:none}}

/* Окно чата (десктоп: увеличено по ширине и высоте) */
.chat-panel{position:fixed;right:24px;bottom:96px;z-index:120;display:flex;flex-direction:column;width:440px;max-width:calc(100vw - 32px);height:min(660px,calc(100dvh - 120px));background:#fff;border:1px solid #b5dafa;border-radius:24px;box-shadow:0 24px 60px rgba(18,74,122,.28);overflow:hidden}
.chat-panel[hidden]{display:none}

/* Шапка чата с аватаром робота */
.chat-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 16px;border-bottom:1px solid #dcecfb;background:linear-gradient(180deg,#f3f9ff,#fff)}
.chat-head-main{display:flex;align-items:center;gap:10px;min-width:0}
.chat-head-avatar{width:42px;height:42px;border-radius:50%;object-fit:cover;flex-shrink:0;background:#fff;box-shadow:0 2px 8px rgba(8,114,249,.18);border:2px solid #e1effe}
.chat-head-brand{display:flex;flex-direction:column;gap:2px;min-width:0}
.chat-head-brand strong{font-size:16px;font-weight:800;color:#123a64;line-height:1.2}
.chat-head-brand small{font-size:12.5px;color:#4a6a86;display:flex;align-items:center;gap:5px}
.chat-head-brand small::before{content:"";display:inline-block;width:7px;height:7px;border-radius:50%;background:#12b76a}
.chat-close{display:grid;place-items:center;width:36px;height:36px;border:0;border-radius:50%;background:#ecf6ff;color:#0b5fbf;cursor:pointer;flex-shrink:0;transition:background .15s}
.chat-close:hover{background:#dcedfe}

/* Лог сообщений */
.chat-log{flex:1;display:flex;flex-direction:column;gap:10px;padding:16px;overflow-y:auto;overscroll-behavior:contain;background:#f8fbff}
.chat-msg{display:flex;align-items:flex-end;gap:8px;max-width:90%}
.chat-avatar{width:30px;height:30px;border-radius:50%;flex-shrink:0;background:#fff;object-fit:cover;border:1px solid #d6e8fa}
.chat-col{display:flex;flex-direction:column;gap:3px;min-width:0}
.chat-text{padding:10px 14px;border-radius:16px;font-size:15.5px;line-height:1.42;white-space:pre-wrap;overflow-wrap:anywhere}
.chat-col small{font-size:11.5px;color:#5b7690}
.chat-visitor{align-self:flex-end}.chat-visitor .chat-col{align-items:flex-end}
.chat-visitor .chat-text{background:#0872f9;color:#fff;border-bottom-right-radius:5px}
.chat-manager{align-self:flex-start}.chat-manager .chat-text{background:#fff;color:#123a64;border:1px solid #d6e8fa;border-bottom-left-radius:5px}
.chat-chips{display:flex;flex-wrap:wrap;gap:8px;padding-left:38px}
.chat-chips button{padding:8px 14px;border:1px solid #9cc9f5;border-radius:50px;background:#fff;color:#0b5fbf;font:inherit;font-size:14.5px;font-weight:700;cursor:pointer;transition:background .15s,border-color .15s}
.chat-chips button:hover{background:#ecf6ff;border-color:#0872f9}

/* Индикатор: «Печатает...» */
.chat-typing .chat-text{padding:0;background:transparent;border:0}
.chat-typing-bubble{display:inline-flex;align-items:center;gap:7px;padding:9px 14px;background:#fff;border:1px solid #d6e8fa;border-radius:16px;border-bottom-left-radius:5px;color:#4a6a86;font-size:13.5px;font-weight:600}
.chat-dots{display:inline-flex;gap:4px;align-items:center}
.chat-dots span{width:6px;height:6px;border-radius:50%;background:#0872f9;animation:chat-dot 1s infinite ease-in-out}
.chat-dots span:nth-child(2){animation-delay:.15s}
.chat-dots span:nth-child(3){animation-delay:.3s}
@keyframes chat-dot{0%,80%,100%{opacity:.35;transform:none}40%{opacity:1;transform:translateY(-3px)}}

/* Форма отправки */
.chat-form{display:flex;flex-direction:column;gap:6px;padding:12px 14px;border-top:1px solid #dcecfb;background:#fff}
.chat-row{display:flex;gap:8px;align-items:flex-end}
.chat-row textarea{flex:1;box-sizing:border-box;min-height:46px;max-height:110px;padding:11px 14px;border:1px solid #b9d7f5;border-radius:14px;font:inherit;font-size:15.5px;color:#123a64;background:#fff;resize:none}
.chat-row textarea:focus{outline:0;border-color:#0872f9;box-shadow:0 0 0 3px rgba(8,114,249,.15)}
.chat-hp{position:absolute!important;left:-9999px!important;height:0!important;opacity:0}
.chat-send{display:grid;place-items:center;flex-shrink:0;width:46px;height:46px;border:0;border-radius:14px;background:#0872f9;color:#fff;cursor:pointer;transition:background .15s}
.chat-send:hover{background:#065ecf}
.chat-send:disabled{opacity:.5;cursor:not-allowed}
.chat-error{margin:0;color:#b42318;font-size:13.5px}
.chat-note{margin:0;font-size:12px;line-height:1.35;color:#6b859e}
.chat-note a{color:#0b5fbf}
.chat-text a{color:inherit;text-decoration:underline;font-weight:700;overflow-wrap:anywhere}
.chat-launch-avatar,.chat-avatar{object-fit:cover}

/* Мобильная адаптация: полный экран без горизонтального скролла, safe-area, 16px шрифт инпута (защита от зума iOS) */
@media(max-width:800px){
  .chat-widget .chat-launch{right:12px;bottom:100px;min-height:48px;padding:6px 16px 6px 8px;font-size:14px}
  .chat-launch-avatar{width:34px;height:34px}
  .chat-panel{position:fixed;inset:0;width:100%!important;max-width:100%!important;height:100%!important;height:100dvh!important;max-height:100dvh!important;border-radius:0;border:none;z-index:9999;box-shadow:none}
  .chat-open .chat-launch{display:none}
  .chat-head{padding:12px 14px;padding-top:max(12px,env(safe-area-inset-top))}
  .chat-head-avatar{width:38px;height:38px}
  .chat-form{padding:10px 12px;padding-bottom:max(12px,env(safe-area-inset-bottom))}
  .chat-row textarea{font-size:16px}
  .chat-chips{padding-left:0}
}
.contact-widget{display:none!important}